Undercover Care: The Abuse Exposed

Undercover Care: The Abuse Exposed

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Ratings: 8.55/10 from 60 users.

On the top floor of a special hospital, locked away from their families and friends, a group of men and women are subjected to a regime of physical assaults, systematic brutality, and torture by the very people supposed to be caring for them.

The victims are some of the most vulnerable in society - the learning disabled, the autistic, and the suicidal. In a Panorama Special, Paul Kenyon exposes the truth about a gang of carers out of control, and how the care system ignored all the warning signs.

Joe Casey spent five weeks filming undercover in a private care hospital on the outskirts of Bristol after getting a job as a support worker. He was shocked by what he witnessed.

Police in Bristol have arrested four people after secret filming by BBC Panorama found a pattern of serious abuse at a residential hospital.

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120   Comments / Reviews

Leave a Reply to Eben Flo Cancel reply

  1. Abuse continues in our homes,schools,colleges,corporate offices,government places and higher places.Its difficult to root out a problem that is inherent in humans.When you identify such places as you have rightfully done you have opened up a pandora box.The question that remains to be answered is "Am i an Abuser or victim of Abuse".

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  2. This video, as heartbreaking and as sensitive,is perfect fro my college dissertation i am writing. I was wondering if there is any way I can download this video so I may continue to use and quote it?

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  3. I am so heartbroken and have to wonder and fear for all the other vulnerable people who are not included in this revelation. How can we call this CARE? What do WE do?
    Has humanity lost it's way???

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  4. i have a headache from watching these a-holes

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  5. Was a heartbreaking documentary, I had no idea that they had lock-down facilities care centres still in Europe. I work in assisted living for the elderly here in Canada, and we do have many situations where there can be abuse of power. That is why there is such strict guide lines, as well as training for proper licences a care worker needs to have, before they can even get a job. But even with all this, there are still situations that happen. The most heartbreaking part of this documentary is when Simone called out for her mom, but there was no one to help.

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  6. its a pity the full names ( and addresses) of these sick and twisted , alledged "care workers" wasnt disclosed

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  7. I'm of two minds here. Yes, that Allie was a total creep poking that one woman in the eye and tormenting Simon . That was disgusting. But if someone throws something at you, taking away her pillowcase is fair. And when the thrower came at them, they had a right to restrain her. The WAY they restrained her was wrong; but at the same time, she was spitting at them. They were total jerks but I can understand them not wanting things thrown at them or being spit at. So yeah, they shouldn't be care givers but in regards to the violent thrower, I can understand them getting fed up. But that Allie needs to be in jail.

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  8. Most likely Castle Beck was showering the big bosses of the regulator with money and holidays, so they look the other way. As I keep saying...the world is run by greedy corporations not governments.

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  9. This is unbelievable. Listened to Andy (the psychologist) speaking on Friday in NI. He referred to this documentary No wonder he looks so cross.

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  10. Has anybody noticed the Rhys Ifans film named "Care" seems to have been deleted from history and is not even mentioned in the list of films he has been in which is on IMDB!?
    It is no coincidence that the film portrays the story of a boy called Davey who was sexually abused by Social Workers, Police, Judges and so on whilst in a "care" home during the 1980's and is all about the child abuse that went on up and down the country (Britain) for many decades. The whole sordid affair was covered up by the Government to the best of its ability and now this film is being blanked from history and hidden from the public!!!!

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  11. As a child with a diagnosis of Autistic spectrum disorder and ADHD I went to special schools and establishments. Let me tell you, abuse does happen. I came across a lot of mistreatment. One teacher pulled my hair and injured my back. We were often 'held for safety' for no real reason and injured in the process. I saw students slapped, thrown across the room and verbally abused. I had one teacher who took a particular dislike to me and she called me a slapper when I was 12-13 years old. At 19 years old going to to the Ruskin Educational trust (I would love to expose a lot about that place), I was forced to have a tsafe IUD fitted. Doctors will not generally fit this in a woman unless she has had children. I suffered complications and I had to go myself to a Brooke clinic in the summer break to get it removed. Luckily there were no long term effects. Some of the staff were horrible people. Malicious things were written about me in my personal files, and were somehow shared with men who I began dating by members of staff. Not to mention other things, which I won't go into. I was happy to get my diagnosis revoked when I was 21 and I now live a normal life without any support. Sadly some people are truly disabled, and do not have the capacity to realise that certain types of treatment are wrong and even if they do, they are often ignored and not taken seriously. I have also been in supported housing for adults with learning difficulties and the housing they give you is often unsatisfactory. The ones I was with were basically sham landlords. Because I'm not that reliant on my parents and I was pretty much on my own, they felt that they didn't have to carry out repairs, or even give me a sofa to sit on for the first 6 months of me living there, when furniture was part of the contract. When they did get me a sofa, it was a second hand one which appeared to be fine at first, but when I lifted the cover to wash it it was covered in dried blood and food stains. There was also a mouldy boiler with a leaky pipe, and the whole flat smelt damp. There were leaky taps, the kitchen cupboard was screwed on at a funny angle and it eventually collapsed. When I reported problems, nothing was done. They would also be extremely slow to do anything. My nextdoor neighbour had parents that were always on the case, and the supported living were scared of looking bad, so they provided everything for him. People with a diagnosis of disabilities do not get as much help as people like to think they do.

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  12. This isn't surprising. As a child with a diagnosis of Autistic spectrum disorder who went to special schools and establishments, I came across a lot of mistreatment. No one listens to you, because you are just the 'r*tarded kid'. Let me tell you people, it DOES happen. You get some real bullies in that field of work.

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  13. A bunch of psychopaths is hired to take care of disable people? What a country!

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  14. One of the most disturbing documentaries I have seen.

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  15. Is the privatization of public health facilities, and giving to companies like Castlebeck who only cares about profit, hiring unqualified staffers that are not trained to deal with these patients. trying to win contracts from conservative governments, that doesnt believe in nursing treatment at home, instead they rather want these facilities that are run by the private sector.

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  16. this is so sick and inhumane ...........

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  17. My son has autism...I wish I could live forever to prevent this nightmare from ever happening to him...a mother who leaves a child vulnerable dies a sorrowful death because all they live for in this world is to take care of their babies. Leaving before the job is done is not supposed to happen...but the world is a sick place, people are broken things, born broken, and it's not my fault my son has autism...the ache of utterly failing your child or worse losing your child...the place where you grieve is such a yawning black hole in your insides that a parent may not survive it... this video reminded me of what is possibly in store for my baby and I just want to bawl like an infant right now!

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  18. This is very disturbing...I dont know what to say,it feels like this is rock bottom,I mean,I just cant believe,I know this is happening in entire world. ..sad,very,very sad...with this kind of behavior we are going down...Society will go to hell..

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  19. Sick, so sick ... I was crying the whole time. Why are people so mean and abusive? And still .. somehow I knew, I felt these people had been protected the whole time by angels of our GREAT GOD, the Lord Almighty. They are also His beloved children and He will always protect them, for Him ANYTHING IS POSSIBLE! Peace to you all!

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  20. I've worked in health care for about 5 yrs, i cant imagine being the undercover guy and having to lay low, I couldnt sit and watch this happen to a human being, mister tattoos parlor fag have a jolly time in prison, karma is a bitch. Thankyou bbc for this incredible documentary huge eye opener

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  21. What a load of BS.All of these people that were informed chose not to do anything and ignore there is only one meaning for abuse it was written and told and informed. judging from this documentary HOW CAN THAT BE A MISS JUDGEMENT,IF it was up to me I would charge the whole lot of them put them in Jail and throw away the key.

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  22. For the hero with the tatoos,he musy have felt like a real showman during his stent as a hospital staffer telling all of his friends how hard it is to calm all the situations down and the force he has to use for fear of getting hurt,his leutenant was obviously enjoying all the bullying and when he ran out of victims his day would be boring.I just cant help myself wanting to give my two cents worth of rage at these monsters and as for the administrators who had the job of being nurses to make sure all is well on his or her shift,and smiling for the camera as the girl is on the floor shaking uncontrolably,his attemps to show some compassion wiping the face to show how caring he can be while watching Simone being tortured to the point of complete paralysis out of fear.This film makes me sick and the excuses that these so called facilitators make to quell the notion that this should not have happened and suspending 13 of them.Is that with pay?I would really like to know if amy of these scums,or so-called members of a caring organization were ever charged with to name a few charges.Assault,Incompetence,torture,failure to provide compassionate care on a scale such as this is not new.There are senior citicens who are treated in the most vile manner and come the day when someone blows the whistle on these pathetic tough people is the day that i will never see.WHY? I really would like to know what kind of justice was done and if the guy with all the tatoos was ever imprisoned. I can bet every dollar I have that the two men who were in the film 90% of the time would face a certain bad future amongst prison inmates.As for DUMBO with the big ears who never even apologised to the families during this film,should never be entrusted with this type of work.The outrageous acts from these thugs tells me that they have no life except amongst themselves getting together once a week to discuss and make plans for the week ahead and try to justify there actions as respected caregivers makes me sick.I really hope that they lost there jobs and are forced to scrub urinals and toilets in there neighborhood Burger King restaurant,That is the only job they should get or forever walk in shame as cowards.That is exactly what they are,the suffering they placed on some if not all the patients in that care facility is permanent,they are more than likely much more sicker and are haunted from the memories of daily torture.What a revolting bunch of Morons.That is putting it litely

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  23. I have worked in this industry, doing care in home rather than in institutions. From my experience, carers are underpaid, undertrained, and overworked. I'm not excusing the behavior in this expose - I think it's horrifying. But those factors definitely lead to this kind of thing. I knew of people (all were fired) who did things like leave the patient alone, bring people to the patient's home, in one case to buy drugs, and spend the patient's money. At least once a month I'd find out about someone at my agency getting fired for abuse, neglect, or other gross violations of patient rights. None were ever prosecuted.

    That's in home, often with parents or siblings checking up on the patient every week, or even living in the same home. That's why the violators were caught. One of my patients had a stepmother who wanted her institutionalized, and I still worry and even cry about the idea she might win over the girl's father and get her sent away to a place like this.

    As long as there is no oversight, no accountability, no proper training, no proper pay to keep good workers in the field, this kind of abuse is going to continue to be rampant. It makes me sick. I had to leave my patients behind because I couldn't live anymore on minimum wage (with absolutely no hope of advancement or improved compensation in the future), and I have cried myself to sleep many times hoping and hoping that they will get good, loving, responsible people assigned to care for them, and will never be forced into this kind of institution.

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  24. Stopped it at 18:32. Don't want to watch anymore. Feel quite depressed now!

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  25. i agree with sundari... you cant just look people away and pretend they dont exist... this video really hits home because i have a metally ill brother and if this ever happened to him i would b pushed to the edge.... how can people be such monsters!!!!!!!!

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