Undercover Care: The Abuse Exposed

“Any society, any nation, is judged on the basis of how it treats its weakest members — the last, the least, the littlest.”
~Cardinal Roger Mahony, In a 1998 letter, Creating a Culture of Life

These care takers are a disgrace to human kind.

Just saw the first seconds… can’t watch anymore… horrible to be living in this kind of world, so sad

I didn’t shed a tear but I was disgusted by the things iv seen in this documentary. I don’t think I have to be a f***ing pansy like you to feel bad for people that are mistreated by those who are suppose to be looking after them. If you disagree, f*** you.

These care takers are regular people. There’s nothing especially wrong with them…I’m sure they’re fine, law abiding citizens. It’s very easy to say…oh, look at these sick people. These isolated people are terrible. But there’s a reason this documentary is under “SOCIETY.”

All people have the capacity for cruelty. Most will not be cruel, but put in certain conditions…why not? These people feel frustrated and angry. They are tired of working with people hard to work with. And I’m sure, they have a power complex as well.

My point is this is human nature. It’s not isolated, it’s not even strange…I feel (as depressing as it sounds) all people can be this cruel and terrible to weaker people. Not all will, but as this documentary shows…it’s not hard for it to happen. Basically, truly compassionate and good people are required for these jobs; it’s a tough one, and they have to be patient. It requires a level of patience a majority of people don’t have.

f*** inspection by the bosses and such society you have there! it is horror of the west.

I agree with StillRV. I, too, have worked in facilities that housed disabled adults and the things I saw were terrible. I worked in a “state school” and a “rehab center” in WY. I would not put my own loved one in either of these places. I actually had to report sexual abuse of a severely disable man by a female co-worker. After the co-worker was fired, I was shunned by the other people I worked with. Amazing. There was continual abuses done to these precious people on a daily basis. I admire the disabled for their courage to survive in these places. It’s sad that the public would just rather not know the truth.

the whole system is not designed for the patient, instead it is designed for others to make a living or money off of these peoples misery.

So sad they are deprived of a normal life and then to torture abuse and lock them up is sickening beyond words.

The system is supposed to be trying to give them a safe and more productive life filled with activities that supposedly only a staff of people can [provide. Again instead they are only put in a cage while many people poke sticks at them like animals for their amusement.

Even animals should be treated better how canm another person do this to another person? The abusers need to be imprisoned and treated the same.
Call it corrective retraining. Simone was right they are Bastards

i wish I could take all those patients home and give them Love. I bet each one of those patients could learn to take care of each other better then the care they received. I bet they would love to help each other. I heard some in the film try to stop the abuse to others, yet they were helpless and seemed conditioned to the abuse as though it was almost normal and had to surrender and yet they knew it was wrong.

18 yr old simone kneew it was wrong and she knew the police should know.

It sucks that any mental patient has no legal rights. They cannot use the system unless somneone uses it for them and here as many places they get no help only people who turn their backs.

I want to see training for new careers and caregivers and they should also get training on how to be stronger against evil and not be followers and join or allow abuse.

God Help those who cannot help themselves.

I noticed that the workers here are very young people. And not a one of them had a drop of empathy in their personalities. I wonder what kind of background psychological tests these caregivers were given before being hired. The reporter was basically hired on the spot for the job. Here in the United States, jobs such as these are very low paying (at the places that I know about) and are not desirable and they hire almost anyone who applies for them. Background checks should be a must. Those nurses should have their licenses pulled…….

it is just no being cares for them :(!

How is situation in other “hospitals”.. what does ” suspended” mean? locked punished!?what happened to ..mildly put bullies and ppl from the company ..or it is all gone after handing a dew millions as usually a?

i have worked with mentally and physically disabled individuals….i have never seen abuse such as this….this is sickening the caregivers were provoking the clients into behaviors…i have seen some clients out of control attacking staff but that is what you are properly trained to deal with, where you use restraint, not like these people were doing this was beyond abuse seriously these workers should be in jail for this! there are 5 forms of abuse verbal, physical, sexual, neglect and mental you would lose your job even with verbally abusing a client…these supposed caregivers where commiting all forms of abuse at once for petes sake!!! …and the senior worker who reported it and even the higher ups didn’t do anything about this omg what kind of crap!! whatever country this is in their laws and rights for these individuals really need to be rewritten where they are protected….these individuals would qualify to have their own apartments and live on their own where i am, not in a facility…in training you had to watch videos of abuse examples and skits of different kind of abuses this video should be shown in training employees…i just want to add as a true caregiver these people really give us a bad name im ashamed i dont see how the undercover caregiver stayed 5 weeks i would have left the first day that was not a safe place for individuals or to be employed lawsuits all over the place.

Really? Are you sure? First thing, I never said it’s human nature to treat those in need as nothing or a figure of fun. On the contrary, I hold people to (some people call me too optimistically) high regards.

But I think you’re looking at the world through rose coloured glasses. What about the immense cruelty of people when they get power, become greedy or are facing struggles for survival? Are you seriously saying people can’t go from “civilized” to bloodthirsty at the drop of a hat? Come on. We’ve seen this sort of thing so many times I could write an essay on it.

Again, I don’t believe people are inherently evil or want to see others in pain. I have a good view of people, but I know we can be led astray very easily.

No I agree, do you really think that it was just random chance that some of the small minority of the worst people in the world just ended up in the same facility that allowed this abuse to happen. No, it is animal nature to pray on the sick and infer, and given the proper circumstances a lot of people will.

And anyways this has all been researched long ago, I believe the question back then was how could an entire nation suddenly want to commit genocide and do a lot of other horrible stuff (Nazi’s). the basic conclusion was the average person, if you give them a consequence free zone and ask them to do any number of horrible things they will do it with little to no coercion.

Connie; Not sure where you live but The facility in which I worked was a psychiatric hospital. In 8 years I never had one single inpatient die, as opposed to many of those same patients who died on the streets because they were released and returned to drugs and alcohol to alleviate their condition. It is true that there were quiet rooms (not padded) that were solitary rooms. However any patient in a quiet room had to be monitored the entire time one on one through the window in the door. Also the quiet room could only be used for a maximum of 4 hours by law any time over that could get a facility closed. As to the duration of a patients stay, each patient could be held for 72 hours of observation before a hearing before a judge took place where a legal rep for the patient and for the psychiatric staff would present their case to determine if extending the mandated time was necessary. The maximum extension was 14 days followed by another review etc. Medications were given at times against the patients will. But consider for a moment that someone who was brought to the facility for assaulting three firemen and a police officer who went to the patients home to put out the camp fire they had built in their living room because they believed that they were camping, may not be in a state to determine what is best for themselves. In all of my time there I never saw any new drug administered and the ones I saw retained the same name the entire time. Thorazine, Adavan, Haldol, Diazapam, etc. Perhaps other states are different as it was state regs that governed treatment. But it could well be that you have been given an alarmist perspective by an misinformed person. Believe me it is not pretty out there and it is not fun nor rewarding to have to physically restrain someone, who tried to bite their own arteries out of their wrists or covered themselves in feces, while they are given an injection. However every one of those patients after roughly a day or two of medication to regain control of their delusions willingly took their own meds and often would speak to me of the nightmare that they felt while off of them. Speaking and reasoning with the patients was always my foremost goal and during my time there I and my ideals had reduced the number of physical restraints used to approximately on every two weeks (when I started it was more like 2 a night. But even so that one in two weeks was both heart wrenching and absolutely unavoidable. One cannot reason with a paranoid schizophrenic who has been self medicating with crack cocaine for the past 4 months and is insistent on destroying property harming other as well as themselves. Again, Where you are from may be run differently if so yes you should absolutely go at those facilities with all you have to shut them down and get better governmental regulations enacted to protect the patients. I have heard people from around here say similar things as you have tho and often have to correct their misgivings. It may not be pretty it may be downright distasteful to many outsiders but around here it is not some murder factory of mad doctors and nurse Ratcheds.

One added note. Whatever happened to the straight jacket ?

If they have to be put down for forced poisonous meds anyway? Why can’t they do the straight jacket or sheets? bed strapping? because it doesn’t make a profit like drugs do?

‘right on the money’ there.

We need those meds to make the BIGPHARMA them pounds and dollars you know..

otherwise why would you be paying taxes?

does any one know about the political fallout from this?…have any heads rolled?

Reminds me a lot of when animal rights activists went undercover and found blatant animal cruelty at farms in the US, the fallout from that is became illegal to do go undercover to acquire evidence against someone.

I don’t know……..I asked myself the same question. I spent some time googling, and checking news reports on line, to see if that had been addressed, and I turned up nothing.

Well, there are extreme cases where this kind of restraint is necessary. To prove that these were not extremely rare cases but things that happened on a regular base they needed more proof.

Connie; Then again I advise you to gather all of the information that you have and present it to an attorney. If the state and federal regs are being consistently violated and there is proof of such the facility can and will be closed if proper law is applied. I never said you should correct your own statements. You stated that the info was given to you by a third party and I simply stated that they “could” be misinformed. Take it to the media even the local media, take it to a federal attorney. If the case files and the bodies are there they will seek justice without a doubt. As to your assertion to know more than I in regards the meds administered at the facility in which I worked; You are over reaching. That in itself makes your whole statement a bit suspect. It shows that you have an ax to grind and perhaps would be willing to stretch the facts to suit your point. Not saying it is definite but it does raise suspicion. Good luck to you in your pursuit of justice for those harmed by the institution you refer to.

The more evidence you gather, the more convincing the case. :/ I believe keeping a cool head about the situation is best. As it is, they did a 5 week investigation and proved that abuse was very regular. They have grounds to prosecute these people. I’m grateful.

and in america they still have hanging and the electric chair, ive always wanted to go to the states to see if i get shot will i really bleed to death in the hospital waiting room without health insurance, grr damn you and your free health care barrack lmao!, oh and this was paid for by the pharmaceutical companies chief!

the reporter is a sick bastard. He loved the abuse and did nothing about it…..behind his stupid editorial badge. When you see it, confront it. Period.

Sadly, I often wondered about this.

This was one of the most emotionally charged and serious videos on this site, it was hard to watch.

Another powerful documentary is Children Underground, http://topdocumentaryfilms.com/children-underground/

This is hands down the most disgusting thing I have ever read. You and your comments are equally as disturbing as the documentary that we just watched. If you were given either a painless or painful death, we would all definitely know why.

it reminds me of the initial scene of the movie ‘Kill Bill (vol 1)

Idealpointer; That’s allot of ignorant rhetoric your spouting there. If you go to an ER in the US for any reason let alone being shot you will be treated regardless of whether you have insurance or not. Most people who get shot in this country are criminals, drug dealers etc., The average cripp does not carry health insurance. When they get shot they get picked up by an ambulance staffed by medical professionals, are brought to the closes approved trauma facility, all other patients in the emergency are put on hold until the victim is deemed stable, They receive x-rays, Cat scans, Respiratory care, and surgery to repair the wound within 1 hour of arrival. Not once during all of that are they even asked about their insurance. The cost of all of that is probably in the neighborhood of 20-30,000 dollars. All paid for by the tax dollars of hard working US citizens. Your welcome. jackaz

I think that’s brilliant, Sher Afgan! We use videotape to guard the most trivial merchandise; so how much more should we guard against innocent and defenseless patients who can’t defend themselves? Don’t we value human life over mere groceries? I don’t see why, with cameras ubiquitous in the workplace anyhow, and practically everywhere that there’s property, that it wouldn’t also work to prevent care workers from abusing residents such as these? I suppose they’re just too damned cheap!

I agree Joanne, how did you expect it would end if he stood up. He’d be outed and gone. No movie to watch, no information to be had. How can you say he “loved the abuse”, your guessing at best. If you want to stop the evil, you apply for a job, and do it yourself, see how long you last..

put down a crack pipe and stop reading nazi doctrines!

I thought humanity only lives in the west (for west). But now I know evil is evil and it resides every where. Guys, I could not watch it after 17:14. These learning disabled people are like small kids, beautiful flowers even more than that because normal kids have growing normal brain but these innocent people dont have that. We are so evil, soo evil. One can expect the most cruel and unimaginable act from this HUMAN CREATURE. I am biting my teeth while writing thisssss. We humans are not that different than animals. ahhhh sorry, many animals may be even better than these SUPPORT WORKERS. This documentary also gives us an idea what would be happening to those in jails, especially jails like gwanta namo bay, where the only Gods are the army.

Here’s a report from our local paper about four arrests after the filming http://www.thisisbristol.co.uk/arrests-allegations-inhumane-abuse-carers-Bristol/story-12655970-detail/story.html

I highly doubt it has anything to do with money. This is a break down in order. NO ONE stepped in to stop it.

I asked a British friend about this. He simply said, ‘They won’t be punished’ Really is justice really that screwed up everywhere?

What the heck? Are they not gonna be charged for abuse? or anything at all?

Good to see there were some arrests made. What a crap job done by the CQC, how can Jo Williams possibly justify not standing down? The decision to prolong the abuse of these patients should be a dealbreaker, and these ‘authority figures’ should be made to take responsibility for their role in the abuse.

What?!? Treat them and then get them back into the community? They’d loose all that tax-payer funding money then, wouldn’t they? This system works only by keeping them in a long as possible even if they should be released.

Nearly too disturbing to watch.

The English are close historical relatives with the Germans. This tragic abuse has been going on for a milleniums or more in “civilized” Europe. The next generation will just continue with a different kind of torture. Europe, the smallest continent has by far tortured and spilled more blood than all the continents put together. I’d end this by “makes one wonder”, but history is already so tragically way beyond that . SHOMER PITOYIM HASHEM

it’s incidents like this that make me dislike humanity so very much – i hate that this happens…funny how we are not aware of things like in mainstream media..

People suck

very disturbing to watch

It’s so sad that their behaviour was acceptable in their eyes.

FACT: Institutional Care has always placed the interests of Institutional Society ABOVE the interests of those in ‘care’.

The History of Education, the History of Catholic Institutional Care, the History of Psychiatry and Psychoanalysis, the History of Prison, The History of Big Pharma demonstrates this time and time again.,

you guys should look into anti-social personality disorder (sociopathy, lack of empathy) and tell me these “caretakers” dont fit the profile to a t. approximately 4% of the human population are made up of sociopaths who reak havoc on society, and look for jobs where their domineering and controlling behavior can be permissible. i think this documentary raises serious questions about how to identify these sick people and not give them the benefit of the doubt like that regulatory body.

i agree with sundari… you cant just look people away and pretend they dont exist… this video really hits home because i have a metally ill brother and if this ever happened to him i would b pushed to the edge…. how can people be such monsters!!!!!!!!

I agree, but the journalist’s job was to video the attrocities the nurses did. If he had acted spontaneously then you would not have the material necessary to prosecute properly the nurses.

I have worked in this industry, doing care in home rather than in institutions. From my experience, carers are underpaid, undertrained, and overworked. I’m not excusing the behavior in this expose – I think it’s horrifying. But those factors definitely lead to this kind of thing. I knew of people (all were fired) who did things like leave the patient alone, bring people to the patient’s home, in one case to buy drugs, and spend the patient’s money. At least once a month I’d find out about someone at my agency getting fired for abuse, neglect, or other gross violations of patient rights. None were ever prosecuted.

That’s in home, often with parents or siblings checking up on the patient every week, or even living in the same home. That’s why the violators were caught. One of my patients had a stepmother who wanted her institutionalized, and I still worry and even cry about the idea she might win over the girl’s father and get her sent away to a place like this.

As long as there is no oversight, no accountability, no proper training, no proper pay to keep good workers in the field, this kind of abuse is going to continue to be rampant. It makes me sick. I had to leave my patients behind because I couldn’t live anymore on minimum wage (with absolutely no hope of advancement or improved compensation in the future), and I have cried myself to sleep many times hoping and hoping that they will get good, loving, responsible people assigned to care for them, and will never be forced into this kind of institution.

What a load of BS.All of these people that were informed chose not to do anything and ignore there is only one meaning for abuse it was written and told and informed. judging from this documentary HOW CAN THAT BE A MISS JUDGEMENT,IF it was up to me I would charge the whole lot of them put them in Jail and throw away the key.

Sick, so sick … I was crying the whole time. Why are people so mean and abusive? And still .. somehow I knew, I felt these people had been protected the whole time by angels of our GREAT GOD, the Lord Almighty. They are also His beloved children and He will always protect them, for Him ANYTHING IS POSSIBLE! Peace to you all!

My son has autism…I wish I could live forever to prevent this nightmare from ever happening to him…a mother who leaves a child vulnerable dies a sorrowful death because all they live for in this world is to take care of their babies. Leaving before the job is done is not supposed to happen…but the world is a sick place, people are broken things, born broken, and it’s not my fault my son has autism…the ache of utterly failing your child or worse losing your child…the place where you grieve is such a yawning black hole in your insides that a parent may not survive it… this video reminded me of what is possibly in store for my baby and I just want to bawl like an infant right now!

Is the privatization of public health facilities, and giving to companies like Castlebeck who only cares about profit, hiring unqualified staffers that are not trained to deal with these patients. trying to win contracts from conservative governments, that doesnt believe in nursing treatment at home, instead they rather want these facilities that are run by the private sector.

A bunch of psychopaths is hired to take care of disable people? What a country!

As a child with a diagnosis of Autistic spectrum disorder and ADHD I went to special schools and establishments. Let me tell you, abuse does happen. I came across a lot of mistreatment. One teacher pulled my hair and injured my back. We were often ‘held for safety’ for no real reason and injured in the process. I saw students slapped, thrown across the room and verbally abused. I had one teacher who took a particular dislike to me and she called me a slapper when I was 12-13 years old. At 19 years old going to to the Ruskin Educational trust (I would love to expose a lot about that place), I was forced to have a tsafe IUD fitted. Doctors will not generally fit this in a woman unless she has had children. I suffered complications and I had to go myself to a Brooke clinic in the summer break to get it removed. Luckily there were no long term effects. Some of the staff were horrible people. Malicious things were written about me in my personal files, and were somehow shared with men who I began dating by members of staff. Not to mention other things, which I won’t go into. I was happy to get my diagnosis revoked when I was 21 and I now live a normal life without any support. Sadly some people are truly disabled, and do not have the capacity to realise that certain types of treatment are wrong and even if they do, they are often ignored and not taken seriously. I have also been in supported housing for adults with learning difficulties and the housing they give you is often unsatisfactory. The ones I was with were basically sham landlords. Because I’m not that reliant on my parents and I was pretty much on my own, they felt that they didn’t have to carry out repairs, or even give me a sofa to sit on for the first 6 months of me living there, when furniture was part of the contract. When they did get me a sofa, it was a second hand one which appeared to be fine at first, but when I lifted the cover to wash it it was covered in dried blood and food stains. There was also a mouldy boiler with a leaky pipe, and the whole flat smelt damp. There were leaky taps, the kitchen cupboard was screwed on at a funny angle and it eventually collapsed. When I reported problems, nothing was done. They would also be extremely slow to do anything. My nextdoor neighbour had parents that were always on the case, and the supported living were scared of looking bad, so they provided everything for him. People with a diagnosis of disabilities do not get as much help as people like to think they do.

where can i find this movie?